Privacy
Your privacy
This whole product exists because privacy matters to the people it's for. Here's exactly what we collect, why, and what we don't do.
Last updated: July 2026
The short version
We collect as little as possible, we use it only to deliver what you asked for and to reply to you, and we never sell it. What you write inside the guide stays on your own device, we never see it.
Who is responsible for your data
The Exit Question is responsible for the personal data described here. You can reach us about anything privacy-related at hello@theexitquestion.com.
What we collect
- Your email address, when you buy the guide, join a waitlist, or contact us.
- Order details, such as what you bought and when, so we can deliver it and handle refunds.
- Payment information is collected and processed by our payment provider, Stripe, not by us. We never see or store your full card details.
- Basic technical data, such as your IP address and browser type, collected automatically by our hosting when you visit, to keep the site secure and running.
What you type into the fillable Decision Memo is not sent to us or stored on our servers. It stays in your own copy of the file.
Why we use it
- To deliver the guide and send your receipt (that is, to fulfil your purchase).
- To reply when you email us.
- To send occasional updates only if you have asked us to, and you can unsubscribe at any time.
Who handles it for us
We use a few trusted services to run the business, and they process data on our behalf: Stripe (to take payment), Resend (to send and manage emails), and Vercel (to host the website). Because some of these providers are based outside the EU, your data may be processed abroad under appropriate legal safeguards.
Cookies and tracking
This site does not use advertising or tracking cookies. Some strictly necessary cookies may be used to run secure checkout. If we ever add privacy-friendly analytics, we will update this page and ask for your consent where the law requires it.
How long we keep it
We keep your data only as long as we need it: to support your purchase, to meet legal and accounting duties, or until you ask us to delete it, whichever comes first.
Your rights
You can ask us to show you the data we hold, correct it, delete it, or stop using it, and you can object to certain uses or ask for a copy. Just email hello@theexitquestion.com and we'll help. If you are in the EU or UK, you also have the right to complain to your local data protection authority.
If you are in the United States
If you are a California resident, you can ask what personal information we hold about you and request that we delete it. We do not sell your personal information.
Children
This product is meant for working adults and is not directed at children.
Changes
If this policy changes, the date at the top will change with it.
Contact
Any privacy question, email hello@theexitquestion.com.