Our 30-day money-back guarantee.

Last updated: July 2026

The guarantee

If The Decision doesn't help you, we'll give you your money back. You have 30 days from your purchase to ask for a refund, and you don't need to explain why. No forms, no hoops, no questions asked.

How to request a refund

Email hello@theexitquestion.com from the address you used to buy (or include your order number) and simply say you'd like a refund. That's all we need.

We'll refund the full amount to your original payment method, usually within 3 to 5 business days, and send you an email confirming it.

Because it's a digital product

The Decision is an instant download, so there's nothing to post back and nothing to return. Once we process your refund, that's the end of it. We simply trust you.

Your rights

This guarantee is something we offer on top of the law, not instead of it. It doesn't affect any statutory rights you may have as a consumer in your country.

Any questions before you buy?

The FAQ answers the most common ones, or you can email hello@theexitquestion.com and a real person will reply.